ZIM-Support • University of Passau

Your ZIM IT-Support

Have you encountered any difficulties with our system or services? It is our job to help you with any technical problem in the best way possible.

Customer Portal - with ZIM identifier

Are you an employee or student at the University of Passau and have a ZIM ID?

Please describe your request in as much detail as possible using our IT support form. We will get back to you as soon as possible.

Please use our it support form

Customer Portal - without ZIM identifier

You don't have a ZIM ID? Please fill out our support form and we'll process your request as quickly as possible

24h-Passwordservice

If you forget your password, you can use this service to renew it quickly. Just register your e-mail adress and mobile phone number and get access to our 24/7 password service.

Click here for our 24h passwort service.

Information

Answers to frequently asked questions can be found on our help portal.

There are also important guides and more information on topics such as the workplace, digital workspace, campus portal, Stud.IP, Wi-Fi and network and much more.

The latest updates on maintenance work and other important technical information related to campus are to be found here: ZIM News.

Overview of important information

For all students and employees: Here is a flyer on the IT and media services of the University of Passau, covering the digital campus – ZIM ID, CampusCard, Stud.IP, personal workspace, and much more.